Dr. Jervis Yau offers patients coverage under a number of participating insurance providers. Due to the constantly changing insurance industry and multiple plans offered by each carrier, it is best to confirm Dr. Yau’s participation by calling your insurance company directly.
At the time of your visit, please have the following insurance and identification information available for our team:
- Insurance identification card so we may copy the front and back of the card for accurate insurance information.
- Driver’s license so we may copy the card for accurate demographic and patient specific data.
- If you have a health plan that requires its own insurance claim form, please provide us with a signed and completed form.
- Referral or authorization letter, if needed.
If you are insured, Dr. Yau will bill those insurance plans with which we have an agreement. It is recommended that you contact your insurance company directly prior to any services in order to understand your allowable benefits. If you have a PPO or HMO insurance plan, we will collect the required co-payment, co-insurance and any deductible due at the time of the visit.
In the event your insurance carrier determines a service to be “non-covered,” we will bill you any amount not paid by your insurance within 30 days, and payment is due upon receipt of that statement.
It is the patient’s responsibility to notify our team immediately of any changes regarding insurance coverage, home address or phone number.
If Dr. Yau is not contracted with your insurance plan, it is our policy to collect 100% of the bill at the time of service. If you are unable to pay your balance in full, you will need to make prior arrangements with our billing department. Please contact a member of our billing team at (805) 963-2729 for more information.
Dr. Yau’s office requests payment at the time of service unless we are a preferred provider for your insurance company or employer. Since many insurance companies do not reimburse the total amount due, you will be responsible for any charges that are not covered under your plan.
The Ryu Hurvitz Orthopedic Clinic has the right to send you to collections for any patient balance that is still outstanding after three (3) monthly statements have been sent to you, or if any patient balance is still outstanding after six (6) months after insurance has processed claims, unless prior arrangements have been made.
Please contact our business office if you have any questions regarding your coverage or account balance at (805) 963-2729.